A leading platform for settling disagreements between players and internet casinos, AskGamblers, has announced an unprecedented year for its conflict mediation service. In 2023 alone, the platform effectively recouped over $9 million for players who experienced difficulties such as unjust treatment, postponed payouts, or other concerns. This noteworthy accomplishment demonstrates AskGamblers’ dedication to fostering a fair and open online gaming atmosphere. Since its beginning, AskGamblers has handled over 80,000 grievances, returning an astounding $60 million to players. This impressive history emphasizes the platform’s substantial impact within the sector. AskGamblers’ devotion to player support is apparent in its high settlement rate, which hit 70% in 2023. This signifies that out of the 3,239 complaints submitted, the platform successfully settled over 2,200 cases. AskGamblers’ path commenced in 2005 as a community forum for online gaming devotees. Over time, it transformed into a premier platform for casino evaluations, industry updates, and player safeguarding. The platform’s purchase by Gaming Innovation Group (GiG) in 2022 further strengthened its market standing. GiG, a well-known iGaming enterprise, acknowledged the worth of AskGamblers’ standing and its commitment to equitable gaming. This strategic acquisition has demonstrated mutual advantages, with GiG reporting robust financial results in 2023, partially credited to AskGamblers’ success. Dijana Radunovic, AskGamblers’ General Manager, conveyed pride in the team’s achievements, highlighting the confidence players have in the platform. The record-setting figures across all operational aspects underscore the vital part AskGamblers plays in the online gambling environment.
We appreciated your decision to select our services for resolving your conflict. We assure you of our continued dedication to your case.
On the topic of dedication, GiG has been quite active! In the previous month, they revealed new collaborations for their CoreX and SportsX systems. These agreements will introduce their iGaming and sports wagering technology to users in both Spain and Argentina.”
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